Customer relationships built on data, served through every channel—sales, service, marketing, and analytics, end to end.
The relationship is the asset. Whatever the business, lasting customer relationships are invaluable—and UBNSoft Solutions builds the CRM systems that make them possible. Done right, CRM helps your team uncover opportunities in the pipeline, target goals more effectively, and deliver focused marketing.
CRM has moved from a sales tool to a critical business system that touches every customer interaction. It teaches you what customers want—through behavioral and trend signals—delivers measurable outcomes, keeps pace with market change, and reduces risk through forward-looking insight.
We build CRM solutions that drive omni-channel customer experiences and lift engagement.
ERP, cloud services, integration platforms, accounting and financial management.
eCommerce, CPQ, performance management, content enablement, proposal and contract management, sales analytics, social selling, partner enablement, relationship intelligence.
Voice of the customer, multichannel contact center, service analytics, CTI integration, knowledge management, social service, field service.
Data enrichment, marketing automation, email, marketing analytics, campaign management, social management.
Data enrichment, analytics, business intelligence layered on top of CRM data.
Content management, web conferencing, enterprise collaboration, email and calendar, location-based services, BPM, learning management.
From Salesforce to homegrown systems—we’ll build, migrate, or rescue what you have.