Salesforce CRM CoE - UBNSoft Solutions

The UBNSoft Salesforce CRM CoE serves organizations worldwide—giving them a structure and a platform-base for successful global rollouts of process and tooling. We bring people, technology, and knowledge together to drive business outcomes, promote standards, and apply best practices consistently. We have the experience to deploy large, complex programs at minimum risk, with maximum adoption—materially improving the odds of hitting major milestones.

Salesforce has expanded from CRM into an essential business platform spanning sales, marketing, service, and social. Optimizing it across your IT environment is non-trivial—our services cover net-new implementations, upgrades, and harmonization with surrounding technology.

Overview & purpose

Focus on the corporate goals tied to global Salesforce deployment
Shared partnership between IT and the business to hit objectives
Skilled resources covering every key element of a global rollout
Methodology grounded in best practice—not vendor doctrine
Improved visibility and communication across the enterprise
Higher release-cycle quality and reduced deployment risk

Stack snapshot

Cloud	Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Data Cloud, Einstein
Language	Apex, SOQL, JavaScript, Java
Database	Salesforce Data, External Data via Connect, Oracle, SQL Server, MySQL
Front-End	Lightning Web Components, Visualforce, HTML, JavaScript, jQuery
Reporting	Reports & Dashboards, CRM Analytics (Tableau CRM), MSBI / SSRS where bridged
Framework	LWC, Aura, MVC, integrations via MuleSoft / Boomi
Mobile	Salesforce Mobile App, Mobile SDK, Field Service Mobile
CMS	Salesforce CMS, Experience Cloud Sites
Tools	VS Code + SFDX, Force.com IDE (legacy), ANT, Bitbucket Pipelines, Jira
Testing	Apex Tests, Selenium, Provar, manual + automated UAT

Let's build

Launch Salesforce that sticks.

From greenfield rollouts to rescues—we deliver Salesforce that earns adoption.